Privacy Policy

Last Updated: April 27, 2026

Fuse Interactive LLC ("Fuse," "we," "our," or "us") operates the Fuse mobile application (the "App"). This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices you have. By using Fuse, you agree to the practices described here.

If you have any questions, you can reach us at contact@fuseapp.co.

The short version. We collect what we need to run a dating app — your profile, photos, location, and messages — and we don't sell it. Your photos are scanned for explicit content using a mix of on-device technology (when available on your phone) and a third-party moderation service (AWS). When something looks borderline, a real person at Fuse reviews it. We retain your information for as long as your account is active, with specific retention windows after deletion explained below. Read on for the details.

1. Who We Are

Fuse Interactive LLC is the data controller for the information collected through the Fuse app and related websites. We are based in the United States.

Fuse is currently available only to users in the United States. We do not knowingly serve users in the European Economic Area (EEA), the United Kingdom, Switzerland, or Canada at this time. If you are accessing the App from outside the United States, please do not provide us with personal information.

2. Where This Privacy Policy Applies

This Privacy Policy applies to:

The Fuse mobile application (iOS and Android)
The Fuse website at fuseapp.co
Any other services we operate under the Fuse brand

It does not apply to third-party websites or services we link to. Those services have their own privacy policies, and we encourage you to read them.

3. Information We Collect

Information You Provide to Us

Account Information. When you sign up, we collect your email address (verified via one-time code) and date of birth. Your email is stored in our authentication system and is not visible to other users.
Profile Information. Information you choose to share on your Fuse profile, including your name, age, gender, sexual orientation, photos, bio, school, job, height, interests, and what you're looking for. Some of this information may be considered sensitive in certain jurisdictions (for example, sexual orientation). By providing it, you consent to our use of it as described in this Policy.
Content You Create. Photos you upload, messages you send to other users, and any content you submit through reports, appeals, or customer support.
Contact Information You Choose to Share. When you successfully complete a Fuse Chat with another user, you have the option to exchange contact information through the in-app contact-share flow. The phone number, Instagram handle, and Snapchat handle you choose to enter are transmitted through our servers so we can deliver them to the matched user, and are retained per the schedule in Section 8. You are not required to share any contact information; you may exit the contact-share flow without entering any.

Information Collected Automatically

Location Information. With your permission, we collect your real-time location to power proximity-based matching in Live mode and to show approximate distance to other users. You can revoke location access in your device settings; some features will not work without it.
Usage Information. How you interact with Fuse — which profiles you view, swipes, matches, messages, features used, and timestamps. We use this to operate and improve the service.
Device and Technical Information. Device type, operating system version, mobile network, push-notification token, and unique device identifiers. We use this to deliver notifications, troubleshoot issues, and detect abuse.

Information We Do Not Collect

We do not collect your device's contact list, government identification, or payment information at this time. We do not collect your phone number or social-media handles as part of profile creation; we collect them only if you voluntarily share them through the in-app contact-share flow described above. If we add features in the future that require additional categories of information, we will update this Policy and notify you.

4. How We Use Your Information

We use your information to:

Run the service. Create and maintain your account, show you potential matches, enable swiping, present your profile to other users, deliver messages and notifications, and operate Live mode and Fuse Chat.
Keep Fuse safe. Detect and prevent abuse, fraud, fake accounts, and policy violations; enforce our Terms of Service; and respond to user reports. This includes the photo moderation pipeline described in Section 6 below.
Improve the service. Understand how Fuse is used in the aggregate so we can fix bugs, design new features, and make better product decisions. We do not currently generate behavioral inferences for personalization.
Communicate with you. Send transactional notifications about matches, messages, and account events; respond to your support inquiries; and notify you of material changes to our service or policies.
Comply with the law. Respond to lawful requests from law enforcement, courts, or regulators; defend legal claims; and meet record-keeping obligations.

5. How We Share Your Information

With Other Users

The information you choose to put on your Fuse profile (name, age, photos, bio, school, job, interests, etc.) is visible to other users when they encounter your profile. Messages you send are visible to the recipient. Your real-time location is not shared with other users — only approximate distance is shown.

With Service Providers

We use third-party service providers to operate Fuse. These providers process your information on our behalf, only for the purposes described below, and are contractually bound to safeguard it.

Provider	What it does	What it sees
Supabase	Database, authentication, file storage, and real-time messaging infrastructure. Hosted in the United States.	All profile, message, and account data — Supabase is the backbone of our service.
Expo	Push-notification delivery and app build infrastructure.	Push tokens and notification payloads (e.g. "you have a new match").
Apple, Inc.	On-device sensitive-content analysis via the iOS Sensitive Content Analysis framework (when enabled on your device).	Photos are analyzed entirely on your phone and do not leave your device for this analysis.
Amazon Web Services (Rekognition)	Server-side photo moderation when on-device analysis is unavailable. See Section 6.	A resized copy of each uploaded photo is sent to AWS Rekognition for moderation. AWS does not retain the image after analysis.
Discord	Internal moderation review channel. When a photo is flagged for human review, our system posts a notification to a private Discord channel monitored by Fuse staff.	Your name, age, account ID, and the photo URLs are transmitted to Discord for the duration of the review. Discord may retain these messages on its servers until we delete them.

For Legal and Safety Reasons

We may disclose your information when we reasonably believe it is necessary to:

Comply with a subpoena, court order, or other legal obligation
Cooperate with law enforcement
Investigate or prevent fraud, abuse, or harm to Fuse or other users
Protect the rights, safety, or property of Fuse, our users, or the public
Establish, exercise, or defend a legal claim

In Connection with a Business Transaction

If Fuse is involved in a merger, acquisition, sale of assets, financing, restructuring, or bankruptcy, your information may be transferred as part of that transaction. We will notify you (by email and/or a notice in the app) before your information becomes subject to a different privacy policy.

What We Don't Do

We do not sell your personal information. We do not share your information with third parties for cross-context behavioral advertising. We do not allow advertisers to target you on Fuse using your personal information.

6. Photo Moderation and Automated Decision-Making

Fuse uses automated systems to help moderate photos uploaded to the App. This is to keep Fuse safe and to comply with App Store policies on user-generated content. Here is how it works:

How Photos Are Reviewed

On-device analysis (when available). If you use Fuse on iOS 17 or later and have enabled "Sensitive Content Warning" in your iPhone settings, your photo is first analyzed on your phone using Apple's Sensitive Content Analysis framework. The photo never leaves your device for this step.
Server-side analysis (when on-device is unavailable). If on-device analysis isn't available — for example, on Android, on older iPhones, or if you haven't enabled the iOS Sensitive Content Warning — a resized copy of your photo is sent to AWS Rekognition (Amazon's image-analysis service) for moderation. AWS does not retain the image after analysis.
Human review for edge cases. If the automated systems are uncertain whether a photo is appropriate, the photo is queued for review by Fuse staff. We are notified through a private Discord channel (see Section 5) and review the photo manually.

What the Automated Systems Decide

The systems classify each photo as:

Appropriate. The photo is approved automatically and uploaded to your profile. No human review.
Borderline. The photo is uploaded but queued for human review. We may approve it, remove it, or take other action based on our review.
Explicit. The photo is rejected and is not uploaded to your profile or our servers. You will see an in-app message that the image doesn't meet our community guidelines.

Your Right to Human Review

If you believe an automated decision was wrong — for example, your photo was rejected and you disagree, or your account was suspended — you can request a human review by emailing appeals@fuseapp.co. We will respond within a reasonable time and explain our decision.

7. Face and Biometric Information

Photos you upload to Fuse contain faces. The automated moderation systems described in Section 6 analyze these photos to determine whether the content is appropriate. As part of that analysis:

Apple's on-device analysis may use face-detection signals as part of its classification. This processing happens entirely on your phone and the analysis output (a yes/no signal) is the only thing returned to Fuse.
AWS Rekognition may detect faces and certain attributes as part of moderation classification. AWS processes the image to produce a moderation label and does not retain the image after the analysis is complete.
Fuse does not separately collect, store, or use facial geometry, facial templates, or other biometric identifiers derived from your photos. We do not use face-recognition technology to identify you across sessions or to match your face to other databases.

If you live in a state with specific biometric privacy laws (for example, Illinois under BIPA or Texas under CUBI), the processing described above is performed for the limited purpose of content moderation and is not retained beyond what is necessary to make the moderation decision.

8. How Long We Retain Your Information

We keep your information for as long as your account is active and for the periods described below after closure or other events.

Type of information	Retention period
Active account profile and content	While your account is active
Account after voluntary deletion	Profile and photos are deleted within 30 days; basic account records may be retained for an additional 3 months for safety and abuse-prevention purposes
Account after permanent suspension	Identifiers (e.g. account ID, email hash) retained for up to 1 year to prevent the user from creating a new account
Photos rejected at upload by automated moderation	Not retained — these photos are never stored on our servers
Photos in pending review	Retained until human review is complete (typically less than a few days)
Photos passed to AWS Rekognition for moderation	Not retained by AWS after the analysis call completes (per AWS's service terms)
Contact information voluntarily shared via the contact-share flow (phone number, Instagram handle, Snapchat handle)	Retained while either user's account is active, then deleted under the same schedule as account-level data above
Server logs and technical records	90 days unless retained longer for security investigations or legal obligations
Records related to legal claims, investigations, or law-enforcement requests	For as long as needed to resolve the matter

Photos uploaded to your profile are stored in Supabase Storage and are accessible via public URLs while your account is active. This is necessary so other users can see your profile photos when matched with you. If you delete a photo or your account, the file is removed from active storage according to the schedule above.

9. How We Store and Secure Your Information

Your information is stored on servers operated by Supabase in the United States. We use industry-standard technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or destruction. These include encrypted connections (TLS), access controls, and authentication safeguards.

No system is perfectly secure, and we cannot guarantee the security of information transmitted over the internet. If we become aware of a security incident affecting your information, we will notify you in accordance with applicable law.

10. Your Rights and Choices

Available to All Users

Access and edit your information. You can view and update your profile information directly in the Fuse app at any time.
Delete your account. You can delete your Fuse account at any time through the app's Settings. After deletion, your information is removed according to the schedule in Section 8.
Control device permissions. You can revoke the App's access to your camera, photo library, location, and notifications through your device settings.
Opt out of notifications. You can disable push notifications in your device settings or in the App's notification preferences.
Request human review of automated decisions. Contact appeals@fuseapp.co.
Contact us with questions or complaints. Email contact@fuseapp.co and we will respond within a reasonable time.

Available to Residents of California and Other U.S. States with Privacy Laws

See Section 11 for additional rights specific to your state.

11. State-Specific Privacy Rights

If you are a resident of California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon, Montana, Iowa, Tennessee, Indiana, Delaware, New Hampshire, New Jersey, or another state with a comprehensive consumer privacy law, you may have additional rights regarding your personal information, including:

Right to know. Request a copy of the categories and specific pieces of personal information we have collected about you.
Right to delete. Request deletion of your personal information, subject to limited exceptions (for example, where retention is required by law or necessary to defend a legal claim).
Right to correct. Request correction of inaccurate personal information.
Right to opt out of sale or sharing. Direct us not to sell your personal information or share it for cross-context behavioral advertising. We do not sell your personal information and do not share it for cross-context behavioral advertising. No opt-out is necessary because we do not engage in those practices.
Right to limit use of sensitive personal information. Direct us to limit our use of sensitive categories of personal information. We use sensitive information only as necessary to operate the service (for example, sexual orientation is part of the matching system you opted into).
Right to non-discrimination. We will not discriminate against you for exercising any of your privacy rights.
Right to appeal. If we deny your privacy request, you may appeal by replying to our denial email with the subject line "Privacy Request Appeal." If you are not satisfied with the result of your appeal, you may contact your state's attorney general.

How to Exercise Your Rights

Send your request to contact@fuseapp.co with the subject line "Privacy Request" and tell us which right you are exercising. We may need to verify your identity before responding to a request — typically by asking you to confirm details associated with your account. We will respond within the time required by your state's law.

California "Shine the Light"

California residents may request information about our disclosures of personal information to third parties for direct-marketing purposes. We do not currently disclose personal information to third parties for their direct-marketing purposes, so we have nothing to disclose under this section.

12. Children's Privacy

Fuse is intended only for adults aged 18 or older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected information from a person under 18, we will delete it promptly. If you believe a user under 18 is on Fuse, please contact us at contact@fuseapp.co or use the in-app reporting tools.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email, in the App, or by another reasonable means before the changes take effect. The "Last Updated" date at the top of this Policy reflects the most recent revision. Your continued use of Fuse after the changes take effect constitutes acceptance of the revised Policy.

14. Contact Us

For questions, concerns, or privacy requests, you can reach us at:

Fuse Interactive LLC
Email (general): contact@fuseapp.co
Email (moderation appeals): appeals@fuseapp.co
Website: https://fuseapp.co